Cookie Policy
We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. Here's everything you need to know about our cookie practices.
Quick Overview
We use cookies responsibly. Cookies help us provide a better website experience, analyze performance, and remember your preferences. You have full control over your cookie settings, and we're transparent about what we collect and why.
What Are Cookies?
Cookies are small text files stored on your device when you visit websites. Think of them as digital sticky notes that help websites remember information about your visit and preferences. They're widely used across the internet to make websites work better and provide insights to website owners.
Cookie Basics
Size
Typically very small (usually less than 4KB).
Content
Simple text information, not executable code.
Security
Cannot access personal files on your device.
Control
You can view, manage, and delete them anytime.
How We Use Cookies
SubZeroSoft uses cookies strategically to enhance your experience while respecting your privacy. Here's exactly how and why we use them:
Essential Website Functions
Session Management
Keep you logged in as you navigate our site.
Security
Protect against fraudulent activity and security threats.
Form Data
Remember information you've entered in forms.
Language & Theme
Remember your preferred language and dark/light mode.
Performance & Analytics
Usage Patterns
Understand which pages are most popular.
Performance Monitoring
Identify slow-loading pages and technical issues.
Feature Usage
See which features are most valuable to users.
Error Tracking
Detect and fix problems quickly.
Types of Cookies We Use
We categorize our cookies based on their purpose and how long they remain on your device.
Strictly Necessary Cookies
Always Active
These cookies are essential for basic website functionality. They cannot be disabled because doing so would break core features of our website.
Examples:
Authentication
Keep you logged into your account.
Security
Prevent cross-site request forgery attacks.
Load Balancing
Ensure optimal server performance.
Legal Compliance
Remember your cookie consent preferences.
Performance & Analytics Cookies
Purpose: Help us understand how our website is used so we can improve it. This data is aggregated and anonymized.
What we learn:
Popular Content
Which pages and features are most engaging.
User Journey
How visitors navigate through our site.
Technical Performance
Page load times and error rates.
Device Information
Browser types and screen sizes (for responsive design).
Functionality Cookies
These cookies enhance your experience by remembering your preferences and settings.
Features enabled:
Theme Preference
Dark mode or light mode setting.
Language Selection
Your preferred language for the interface.
Form Memory
Information you've entered in contact forms.
Accessibility Settings
Font size or contrast preferences.
Third-Party Cookies
We carefully select third-party services that may set cookies on your device. We only work with reputable providers who meet our privacy and security standards.
Analytics Services
Google Analytics
Purpose
Website performance and user behavior analysis.
Data
Anonymized usage statistics.
Retention
26 months maximum.
Opt-out
Available through Google's opt-out tools.
Communication Tools
Customer Support
Live chat functionality for better support.
Email Services
Newsletter and communication preferences.
Social Media
Share buttons and social media integration.
Cookie Duration
Cookies have different lifespans depending on their purpose:
Session Cookies
Duration
Deleted when you close your browser.
Purpose
Temporary functionality during your visit.
Examples
Shopping cart contents, login session.
Persistent Cookies
Duration
Remain until expiration date or manual deletion.
Purpose
Remember preferences between visits.
Typical Lifespan
30 days to 2 years, depending on purpose.
Managing Your Cookie Preferences
You have complete control over cookies. Here are your options for managing them:
Browser-Based Controls
All Major Browsers Support
View Cookies
See all stored cookies from our website.
Delete Cookies
Remove individual or all cookies.
Block Cookies
Prevent future cookies from being set.
Third-Party Blocking
Block only cookies from external services.
Browser-Specific Instructions
Chrome:
- Settings → Privacy and security → Cookies and other site data
- Choose from: Allow all, Block third-party, Block all cookies
Firefox:
- Settings → Privacy & Security → Cookies and Site Data
- Customize blocking levels and exceptions
Safari:
- Preferences → Privacy → Manage Website Data
- Configure cross-site tracking prevention
Edge:
- Settings → Cookies and site permissions → Cookies and site data
- Control cookie behavior and clear stored data
Impact of Blocking Cookies
Important: Blocking certain cookies may affect your experience on our website. Here's what might happen if you disable different types of cookies:
If You Block Essential Cookies
Login Issues
May not be able to stay logged in.
Form Problems
Contact forms may not work properly.
Security Risks
Reduced protection against malicious attacks.
Basic Functions
Core website features may break.
If You Block Analytics Cookies
Website Improvement
We can't improve based on usage data.
Performance Issues
Slower identification and fixing of problems.
Feature Development
Less insight into what features users want.
No Personal Impact
Your browsing experience remains the same.
Your Rights & Choices
Under privacy regulations, you have specific rights regarding cookies and data collection:
Consent Rights
Informed Consent
Clear information about cookie usage.
Granular Control
Choose which types of cookies to allow.
Easy Withdrawal
Change your mind about cookies anytime.
No Penalty
Access to essential services regardless of cookie choices.
Data Subject Rights
Access
See what cookie data we have about you.
Correction
Fix any inaccurate information.
Deletion
Request removal of your cookie data.
Portability
Export your data in a standard format.
Updates to This Policy
We review and update this Cookie Policy regularly to ensure it remains accurate and compliant with current regulations.
When We Update
New Technologies
When we implement new cookie-based features.
Legal Changes
To comply with updated privacy regulations.
Service Changes
When we add or remove third-party services.
User Feedback
Based on questions and concerns from users.
How We Notify You
Website Notice
Prominent notification on our website.
Email Alert
Direct notification for significant changes.
Date Update
"Last updated" date at the top of this policy.
Related Information
For comprehensive information about how we handle your personal data, please review our Privacy Policy. For terms governing your use of our services, see our Terms of Service.
Cookie Questions?
We're happy to help with any questions about our cookie practices:
Privacy Team: privacy@subzerosoft.com
Quick Response: Within 48 hours
General Contact: Contact Page